Who are we ?

About us :

Founded over 10 years ago and based in Canada, IND UGM-GROUP.COM and its brand Trustiatis.com specialize in providing tailor-made IT solutions for businesses of all sizes. With a decade of experience, we have developed recognized expertise in several key areas: DevOps, IT management, Full Stack development, cybersecurity, and IT infrastructure management.

We provide comprehensive, innovative IT solutions tailored to our clients' needs, optimizing their operations and strengthening their cybersecurity. We take pride in partnering with businesses in Canada, Tunisia, and France, offering personalized support and international expertise.

Our services :

DevOps and Infrastructure as Code: We assist our clients in automating and managing their infrastructure to accelerate development cycles and enhance resilience.
Comprehensive IT Management: From server management to cybersecurity, we offer end-to-end support to ensure a reliable and high-performing infrastructure.
Full Stack Development: Our experts create web and mobile applications, from user interface design to back-end management.
Cybersecurity: We provide robust security solutions to protect sensitive data and prevent emerging threats.

Our Values :

We place customer satisfaction at the heart of our business. Our commitment is to deliver high-performing and secure solutions while fostering a relationship of trust built on transparency and efficiency.

Why Choose Us ?

With proven expertise in Canada and France, Trustiatis.com stands out with a flexible and proactive approach. Our team of experts provides personalized support to each client, adapting to the specific needs of their industry and anticipating future requirements.

Contact us to discover how we can support your business in overcoming its technological challenges and contribute to your success.

Quebec Enterprise Number (NEQ): 2269903961
Brands: Trustiatis.com & Ugm-group.com
Date of Incorporation: March 11, 2014
Headquarters Address: 8314 Rue Saint-Denis, Montreal, QC H2P 2G8, Canada

a bunch of blue wires connected to each other

Our mission

Trustiatis.com, mission is to provide innovative solutions that cater to the specific needs of small, medium, and now also large enterprises looking to digitize, automate, and move to the cloud while staying "business-focused."

Our vision is that the digital transformation of businesses is ongoing and never-ending. It is crucial for all structures that cannot afford a dedicated permanent staff member for their IT systems to have access to tailored and timely support. Additionally, if IT services need reinforcement or expertise, we provide customized assistance to meet their needs.

We firmly believe that artificial intelligence has become a common asset in businesses and has a bright future ahead. We use it ourselves to reduce costs and provide valuable assistance with time-consuming tasks. Through Infrastructure as Code, our work has become industrialized and automated for deploying all IT infrastructures.

To provide you with a complete solution, we have crafted custom packages and services. Since 2014, we have been adapting them based on client feedback and our analyses. From your internet connection, to servers or software, to consulting—our expertise is at your service to deliver an IT solution tailored to your business activities. Start saving now by requesting a detailed quote and choosing environmentally friendly solutions.

Our Approach:

1) Opening a ticket.

When it comes to scheduling an appointment with an expert, requesting a quote, on-site troubleshooting, assistance, or any other action, this is the first thing we do. This allows us to escalate and direct your request to the most qualified expert. We know exactly where we stand in processing your request, which enables us to continuously improve.

2) Online payment

If the resolution action or service is not included in the package, we will send you an online quote for your review and payment. You can choose the payment method you prefer, which will be charged as soon as the service begins. Your first payment will register you in our system—please ensure that you provide accurate billing information.

3) Expertise and resolution of your issue on-site, remotely, or via phone.

As part of an expertise to determine which IT solution you need, we schedule an appointment with the necessary time to serve you best. If your issue can be resolved by phone or by remotely connecting to your computer or tablet, we proceed this way to save time and make cost savings. For all other cases, we come on-site as quickly as possible.

4) Real-time monitoring and oversight of your IT system remotely.

All the IT infrastructures we set up (including internet boxes) are monitored remotely. We can often intervene before your entire system fails by configuring alerts for memory/processor usage and log verification. We perform regular backups of your applications and machines to restore your infrastructure as quickly as possible in case of a major issue.