Management of your IT infrastructures

DevOps, Infrastructure as Code (IaC), SRE, and Application services.

We offer complete DevOps services, including Infrastructure as Code (IaC) management to automate and optimize your deployments, creating CI/CD pipelines to accelerate continuous delivery of your applications, and versioning for rollback purposes. Real-time monitoring to ensure the performance and availability of your systems. Scalability for your traffic peaks that deploys automatically and quickly, and contracts back to normal to minimize costs. Our comprehensive IT support service ensures proactive and reactive assistance to keep your infrastructures secure and performant. Ticketing spaces and hotline are accessible for you and all your colleagues to quickly resolve production stoppages or failures. With TeamViewer HOST, we securely take control of your systems. Download and install here!

Cloud computing building

The process of automating the creation, configuration, and deployment of IT infrastructure through scripts or configuration files. Unlike traditional infrastructure management, which requires manual actions, IaC (Infrastructure as Code) allows you to define the infrastructure declaratively or imperatively using automation tools. Coupled with a public cloud, these two tools enable you to quickly set up development environments without keeping them when not in use. Billing is usage-based, which greatly optimizes costs, and the resource/instance range offers a wide variety. In a production environment, the system adapts to demand to handle traffic peaks or drops. This type of architecture also allows the deployment of the system across multiple regions worldwide, placing services as close as possible to users and reducing latency.

CI / CD Pipelines

A CI/CD (Continuous Integration/Continuous Deployment) pipeline is an automated process that manages the continuous integration and deployment of applications or infrastructures, allowing teams to quickly and securely deliver software changes or infrastructure updates. A CI/CD pipeline is crucial for organizations adopting a DevOps and Agile approach, as it reduces delivery times while increasing the quality and security of application updates. Today, recruitment is facilitated by this way of working, and teams can focus on truly value-added tasks for the business. Automation in deploying applications across the spectrum, versioning, and testing phases makes the services you provide to your customers or users much more reliable. User feedback is taken into account, and if a rollback to an earlier version is needed, it is done much more smoothly.

Monitoring & IT support

Computer monitoring is a continuous process of monitoring systems, servers, networks, databases, and applications to detect anomalies and prevent incidents. It also includes collecting log files, which is essential for the SRE (Site Reliability Engineering) role. It ensures that infrastructures operate optimally by collecting performance data and generating alerts in case of failure or potential issues. This allows for quick reactions to incidents and anticipates the need for improvements or maintenance through the analysis of collected metrics. IT support, on the other hand, is technical assistance provided to users to resolve issues they encounter, whether it’s hardware, software, or network malfunctions. The support is organized in multiple levels according to the complexity of the problems. Remote control is done using software like TeamViewer or AnyDesk to shorten troubleshooting time.

Buildinding_cloud_ computing

Our DevOps Infrastructure as Code (IaC) services utilize practices and tools to automate the management, configuration, and deployment of IT infrastructure according to established standards. With IaC, DevOps teams can define, provision, and manage resources (servers, networks, databases, etc.) declaratively or imperatively using files or scripts, instead of manually configuring each component.

Features of an IaC Build:

1. Complete automation: The IaC build allows the creation and configuration of resources (servers, networks, databases, etc.) in an automated way, without manual intervention.

2. Declarative or imperative: In a declarative model (e.g., Terraform), the user describes the desired final state of the infrastructure, and the tool takes care of matching the current state to this description. In an imperative model (e.g., Ansible), the user specifies the steps to follow to achieve the desired state.

3. Repeatability: The process is reproducible on demand. The same scripts or configuration files can be reused to deploy identical environments (development, testing, production).

4. Versioning: The infrastructure code is versioned (often through version control systems like Git), allowing tracking of changes, rolling back to previous versions, and auditing the infrastructure.

5. Scalability: The IaC build can be used to manage infrastructures of any size, from small applications to large cloud platforms.

Typical steps of an IaC build:

1. Definition: Configuration files or scripts are created to define the infrastructure (virtual machines, networks, databases, storage).

2. Test: Before deploying, configurations are tested in isolated environments to ensure they work as expected.

3. Provisioning: IaC tools, such as Terraform or AWS CloudFormation, are used to provision the resources defined in the configuration file.

4. Deployment: Once provisioned, the infrastructure is configured and put into service, ready to host applications or services.

5. Monitoring and management: IaC tools also enable continuous management of resources and monitoring of changes.

Benefits of an IaC Build:

• Consistency: Each build produces the same results, ensuring that environments are uniform.

• Efficiency: Reduces manual configuration times and minimizes human errors.

• Reliability: The build process is automated, tested, and versioned, making the infrastructure more stable and predictable.

• Agility: Resources can be quickly deployed, modified, or destroyed based on project needs.

CI / CD Pipeline

A CI/CD pipeline (Continuous Integration/Continuous Deployment) is an automated process for integrating, testing, and deploying code or infrastructure changes quickly and securely. Some applications need to be compiled or transformed before being used. This process turns the source code into an executable format for the machine or container. This step is often automated by a build tool.

Characteristics:

1. Continuous Integration (CI): Each change is automatically tested and integrated into the common code, reducing errors and conflicts.

2. Continuous Deployment (CD): Validated changes are automatically deployed to environments (test, production) without manual intervention.

3. Complete automation: The pipeline automates testing, build, and deployment, ensuring fast and reliable delivery.

4. Quick feedback: Feedback on changes is immediate, facilitating error correction.

Main steps:

1. Commit: The code is pushed and automatically tested.

2. Build: The pipeline compiles the code or provisions resources.

3. Automatic tests: Tests are run to validate changes.

4. Deployment: The validated code is deployed to production or staging.

5. Monitoring: The application is monitored and a rollback is possible in case of issues.

Benefits:

• Fast and reliable delivery.

• Reduction of human errors.

• Better collaboration between teams.

• Easier recruitment of specialists.

• Automation of tedious tasks.

• Fewer bugs because the code is divided into small, manageable modules.

Common tools: : Jenkins, GitLab CI, CircleCI, AWS CodePipeline.

In addition to your applications, we install all the most common services such as: MySQL, PostgreSQL, MongoDB, MariaDB, SQLite, Apache HTTP Server, Nginx, Tomcat, OpenVPN, Traefix, Prometheus & Grafana, Zabbix, Consul et encore plein d'autre technologies.

Monitoring & IT support

A monitoring and IT support service is essential to ensure the proper functioning of IT infrastructures and provide assistance to users in case of technical issues.

IT Monitoring :

The IT monitoring service involves continuously monitoring systems, networks, servers, applications, and databases to identify and prevent issues before they impact users or operations. This includes collecting data on performance, resource usage, availability, and anomaly detection. In case of a failure, alerts are generated so the IT team can respond quickly. Monitoring ensures the stability of services, improves overall performance, and prevents interruptions by anticipating maintenance needs.

IT Support :

The IT support service provides technical assistance to users and internal teams when they encounter computer issues. This support may include incident management, troubleshooting hardware or software failures, and assisting with the use of computer tools. Organized in several tiers (Level 1 for basic problems, Level 2 for more complex questions, and Level 3 for specialized interventions), IT support allows for quick resolution of technical issues and ensures operational continuity.

Main features:

• Proactive monitoring: Allows detection of potential issues before they impact users or critical systems.

• Real-time alerts: Sends notifications for any anomaly, enabling a quick response.

• Incident resolution: Supports outages and interruptions with a ticket management system to track and resolve each issue.

• Amélioration continue : Analyse des performances et des incidents pour améliorer l’infrastructure et les processus.

Benefits: :

• Reduced downtime: Combined monitoring and support help minimize service interruptions and ensure high system availability.

• Optimized performance: Continuous monitoring helps maintain high performance levels and quickly detect any decrease in performance.

• User satisfaction: A responsive and structured IT support ensures effective assistance, enhancing the experience for both internal and external users.

• Enhanced security: Monitoring helps detect unusual activities, strengthening protection against cyber threats. This service is crucial for ensuring the continuity of an organization's operations, improving the management of IT infrastructures, and providing a quick and effective response to users when needed.

Price range for services:

Average daily rate for DevOps SRE

DevOps is a person who merges software development (Dev) and IT operations (Ops) to improve collaboration, automation, and efficiency. It relies on practices such as Infrastructure as Code (IaC), CI/CD pipelines, continuous monitoring, and application lifecycle management, aimed at optimizing deployment and maintenance of applications.

$ 700-1200 CAD

Here is a price range for the most common services we provide to our clients, expressed in Canadian dollars (CAD):

Average daily rate for SYSADMIN

System administration (Sysadmin) involves managing and maintaining servers and IT infrastructures to ensure their availability, security, and performance. A system administrator configures, monitors, and updates systems, troubleshoots technical issues, manages backups, and ensures network security. Their role is crucial to ensure the stability and security of the IT environment, optimizing resources and supporting users on a daily basis.

$ 500-700 CAD

Average daily rate for DEVFULLSTACK

$ 700-900 CAD

The Full Stack developer is capable of creating applications in their entirety, involving both the front-end (user interface) and the back-end (server logic, database). A Full Stack developer is proficient in a variety of technologies and frameworks to design, develop, and deploy web or mobile applications, from managing user interactions to handling data processing, thereby ensuring a complete and functional solution.

Average daily rate for IT SUPPORT

IT management & support is a service that involves outsourcing the management of all or part of a company's IT system. It includes various services such as server maintenance, network management, user support, cybersecurity, and sometimes specific services like VOIP telephony or internet link management. By entrusting these responsibilities to a provider, businesses can focus on their core activities while benefiting from a performant and secure IT infrastructure.

$ 200-4000 CAD